Protect your business and customers from impending cyber threats. TekDoc defends your infrastructure with multi-layer security that safeguards your confidential data and helps you meet compliance.
Cybersecurity’s Not a Suggestion —
It’s a Requirement
At least, if you want to be successful. From training your team to detect phishing emails and other spam to defending your customers’ confidential data from unauthorized users and cybercriminals, we boost your IT security and close gaps in your defenses. With proactive monitoring and maintenance, we detect vulnerabilities and resolve problems before you experience a breach or unexpected downtime. Plus, with real-time reporting and risk prevention, we ensure your business meets compliance every time.
Here’s what we offer in our all-inclusive managed services…
Break the Old “Break-Fix” Cycle
Traditionally, growing businesses treated IT like calling a plumber or electrician — they only called them when something’s broken. Somebody would come out, troubleshoot the problem and send you a (usually hefty) bill for the time spent resolving the issue. The emphasis is on reacting to problems — but in today’s business environment, by the time you are aware of a problem, it’s already too late.
Unlike the old “break-ﬁx” model, we take a more proactive approach. The idea is to keep on top of your IT situation so that you rarely — if ever — have to worry about losing productivity or not being able to service customers. There’s no need to call us because we’ve proactively resolved any issue that comes up. And if we need to make an onsite visit, we handle it as efficiently and professionally as possible, so we can both get back to work.
Outsource or Upsource – We’re Here to Help
Whether you’re a smaller business with no IT person or a medium-sized business with an IT team that is a bit overwhelmed, TekDoc is here to help. Our team of friendly, knowledgeable technicians becomes an extension of your organization — lightening your workload by taking care of routine maintenance, monitoring your systems for vulnerabilities and troubleshooting issues as they arise. Plus, we do all this at an affordable rate with no surprise fees.
- You pay a ﬁxed monthly fee for us to keep everything running smoothly, no matter what.
- There is no limit to the number of help desk or support hours you can use.
- We do all of the proactive maintenance we can to minimize downtime.
- You enjoy the peace of mind that comes with not having to worry about IT issues.
- Our rates are affordable and usually cost less than hiring a full-time IT professional.