Does your IT have a personal assistant? TekDoc supports your technology from end to end by implementing solutions designed to streamline your workflow, lower costs and provide better experiences for your customers.
Put the “Tech” Back in
Having the greatest solutions to solve your toughest IT challenges means nothing if you aren’t able to maintain them. Your business is continuously growing and adapting, and you require solutions that can accommodate your ever-changing needs. We manage your solutions and provide technical support to ensure your technology is always running in peak condition. From basic remote or on-site repairs to migrating your services to where you need them, we’re your go-to partner for tech relief.
Break the Old “Break-Fix” Cycle
Traditionally, growing businesses treated IT like calling a plumber or electrician – they only called them when something’s broken. Somebody would come out, troubleshoot the problem and send you a (usually hefty) bill for the time spent resolving the issue. The emphasis is on reacting to problems – but in today’s business environment, by the time you are aware of a problem, it’s already too late.
Unlike the old “break-ﬁx” model, we take a more proactive approach. The idea is to keep on top of your IT situation so that you rarely – if ever – have to worry about losing productivity or not being able to service customers. There’s no need to call us because we’ve proactively resolved any issue that comes up. And if we need to make an onsite visit, we handle it as efficiently and professionally as possible, so we can both get back to work.
Outsource or Upsource – We’re Here to Help
Whether you’re a smaller business with no IT person or a medium-sized business with an IT team that is a bit overwhelmed, TekDoc is here to help. Our team of friendly, knowledgeable technicians becomes an extension of your organization – lightening your workload by taking care of routine maintenance, monitoring your systems for vulnerabilities and troubleshooting issues as they arise. Plus, we do all this at an affordable rate with no surprise fees.
- You pay a ﬁxed monthly fee for us to keep everything running smoothly, no matter what.
- There is no limit to the number of help desk or support hours you can use.
- We do all of the proactive maintenance we can to minimize downtime.
- You enjoy the peace of mind that comes with not having to worry about IT issues.
- Our rates are affordable and usually cost less than hiring a full-time IT professional.