Traditionally, growing businesses treated IT like calling a plumber or electrician – they only called them when something’s broken. Somebody would come out, troubleshoot the problem and send you a (usually hefty) bill for the time spent resolving the issue. The emphasis is on reacting to problems – but in today’s business environment, by the time you are aware of a problem, it’s already too late.
Unlike the old “break-ﬁx” model, we take a more proactive approach. The idea is to keep on top of your IT situation so that you rarely – if ever – have to worry about losing productivity or not being able to service customers. There’s no need to call us because we’ve proactively resolved any issue that comes up. And if we need to make an onsite visit, we handle it as efficiently and professionally as possible, so we can both get back to work.